Privacy Policy
Welcome to Big Chill Tees (“we,” “our,” “us”). At Big Chill Tees, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.bigchilltees.com] (the “Site”) and make use of our services. By accessing or using our Site, you agree to the terms of this Privacy Policy.
Information We Collect
2.1 Personal Information
When you use our Site, we may collect personal information that you voluntarily provide to us. This includes:
- Contact Information: Your name, email address, phone number, and mailing address.
- Account Information: Username, password, and payment information.
- Order Information: Details about the products you purchase, including size, color, and quantity.
Non-Personal Information
We may also collect non-personal information that does not directly identify you, such as:
- Usage Data: Information about how you use our Site, including your IP address, browser type, operating system, pages viewed, and the dates/times of visits.
- Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies to enhance your experience and analyze usage patterns.
How We Use Your Information
We use the information we collect for various purposes, including:
- To Process Transactions: To fulfill orders, process payments, and deliver products to you.
- To Improve Our Services: To enhance our Site, products, and customer service based on your feedback and usage data.
- To Communicate with You: To send order confirmations, updates, marketing communications (if you opt-in), and respond to your inquiries.
- To Personalize Your Experience: To provide tailored content and recommendations based on your preferences and purchase history.
How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We may share information with third-party vendors and service providers who assist us in operating our Site, processing payments, shipping products, and providing customer support. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Legal Compliance: We may disclose your information if required to do so by law or in response to legal processes, such as a subpoena, court order, or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, provided that such entity agrees to honor our privacy policy.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure.
Encryption: We use industry-standard encryption protocols to protect sensitive information, such as payment details, during transmission and storage. This ensures that your data is scrambled and unreadable to unauthorized parties.
Access Controls: Access to personal data is restricted to authorized personnel only. We implement role-based access controls and regularly review permissions to ensure that only those who need access to your information for their work have it.
